Chris, originally from Ohio, and Shelley, originally from Florida, are the owners of First Restoration Services. Still very active in everyday operations, they have both built a company together that continues to strive year in and year out. First Restoration Services started as only an emergency services company and now FRS is a licensed general contractor completing rebuilds after fires and home remodeling. FRS also specializes in cleaning for the insurance industry by cleaning your contents, and home or business and are now involved in the home cleaning business. With Chris and Shelley’s values instilled into the everyday work FRS does, this has allowed the company to strive and be successful. FRS wouldn’t be FRS without Chris and Shelley.
Shawn is a licensed General Contractor and pivotal to our construction side of the business.With his education and expertise, FRS is capable of completing almost any construction project. Shawn and his team (Carmelo and Dawson) are completing more than 100 projects a year.
Kelly is originally from Winston Salem, and she helps keep everything in the office running smoothly. She manages a lot, including but not limited to; accounting, accounts receivables, accounts payable, expenses, and our front office receptionist.
If you have wondered who is the person responsible for dispatching our crews 24/7 and 365 days a year, it’s Derek. It’s not an easy job having to answer your phone every minute of every day, and managing multiple emergency crews. Derek helps keep our emergency crews focused and energetic in a position that is very demanding.
Dawson is originally from Michigan and is one of two project managers FRS has on staff. Dawson received his construction management degree from University of North Carolina at Charlotte. He manages all construction projects in Henderson,Transylvania, Greenville and Spartanburg counties.
Carmelo is originally from New York and has worked for a national restoration company managing large loss multimillion dollar reconstruction projects. Carmelo manages all construction jobs in Buncombe, Madison, and Haywood Counties.
Kristy is our office receptionist and handles all incoming calls.She also assist the emergency, repairs and marketing department in a number of different daily task. Kristy is a graduate of the University of South Carolina.
Jeff is originally from New England and is an avid sports fan. He received his Marketing degree from Plymouth State University and moved to Asheville 5 years ago. Jeff is responsible for all marketing, sales and business development for First Restoration Services.
Kelly is from South Carolina and moved here two years ago with her two boys, Peyton and Nolan. Kelly is part of the marketing team and her markets include insurance agents and plumbers. Kelly has been responsible for cultivating some of FRS’ best client relationships.
Matt moved to Asheville a few years ago from Maryland. Matt’s background is in facility maintenance and carpentry and was a previous maintenance supervisor at a local multifamily complex in Asheville, NC. This helps make Matt a natural fit for FRS and managing our commercial clients who are facility managers themselves.